Friday, 29.03.2024
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.by - FAQ - Rest in Belarus price 2024
Rest in Belarus

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FAQ

Rest in Belarus. Answers to frequently asked questions.

Main sections:

  1. The company's activities
    1. How long does your company exist, what does and what does it represent, is it possible to trust you?
    2. What are the benefits of ordering on your site?
    3. Do you have company's own website, where people can find detailed information about your activities and employees?
    4. How I can contact by phone with the specialists of the booking department?
  2. Work with the portal
    1. How to work with the portal beltur.by, what information and where to look?
    2. How often information updated on the portal?
  3. Choice of a recreation center
    1. How to select a recreation center on your portal?
    2. Do I need any medical documents and certificates for check-in?
    3. Is it possible to choose the recreation center by the presence of the pool?
    4. What recreation center advise you for rest with a child?
    5. How to find recreation center with meals?
    6. Are there any health activities in recreation centers? How to find such centers?
    7. Is it possible to stay in the recreation centers with pets?
  4. Booking
    1. How to book a voucher on your portal?
    2. Is the booking of vouchers to the recreation centers on the Internet really reliable?
    3. For how many days is it necessary to send a request to purchase a voucher?
    4. Is it possible to book a voucher for a specific date and for any number of days?
    5. How can I change the information (recreation center, arrival date, room category) in the previously sent request?
    6. Can I book a voucher directly at the recreation center, after calling there?
    7. Is it possible to book vouchers simultaneously in several recreation centers?
    8. Does reservation on portal give a guarantee for the purchase of vouchers?
    9. Where I can find details for payment of the booked trip?
    10. How and when I can get the voucher on my hands?
    11. Is it possible to buy railway tickets after booking of voucher?
  5. Cost of tours
    1. What does the prise of a voucher include?
    2. What does the prise of a child voucher include?
    3. Does the prise of the voucher include the cost of use of the sauna, pool, etc.?
    4. Is the price indicated on the portal for the whole room or a place in the room?
    5. What is the average cost of vouchers in the recreation centers, rest houses and tourist complexes?
    6. In what currency are the prices on your site, can I see the cost of vouchers in Russian rubles or Euros?
    7. Is there a difference in price for foreigners?
    8. Do you sell on this portal last minute tours at a discount or at a full price?
    9. Do you have any student discounts?
    10. How often the price of vouchers changed?
    11. What is the resort fee and when it is charged?
    12. What is the amount of a resort fee?
    13. Is there any discount on the resort fee for different categories of citizens?
    14. What is the amount of the registration fee and when it must be paid?
  6. Payment of vouchers and refunds
    1. How booked vouchers are paid?
    2. How much paperwork to pay for the booked trip takes?
    3. What percentage of the value of the voucher must be paid when booking?
    4. How to pay for a voucher from another country?
    5. What percentage of the amount of the payment shall be charged for the transfer of money from Russia to Belarus?
    6. What must be noted in the type of payment when paying via internet bank?
    7. Is it possible to return the money of a voucher for a significant reason?
    8. How to execute documents for the refund?
  7. How to get to recreation centers. Documents for entry into the Republic of Belarus
    1. What documents are required for entry on the territory of the Republic of Belarus for foreign citizens? Do citizens of the Russian Federation need a visa?
    2. Do foreign citizens need medical insurance to travel to Belarus? Citizens of which countries doesn't need medical insurance?
    3. Where can I get medical insurance? How much does it cost?
    4. What documents are required for children coming in Belarus?
    5. Do you draw up a written request for a visa from the Belarusian side?
    6. What is the order of the border passing between Russia-Belarus, Lithuania-Belarus, Latvia-Belarus, Poland-Belarus, Ukraine-Belarus?
    7. What is the order of the border passing between Russia-Belarus for private vehicles? What documents are required?
    8. Is stamp for entry put on the border Russia-Belarus?
    9. Are there any toll roads in Belarus?
    10. Is it possible to pick a child up in the car? Is it not prohibited by Belarusian driving regulations?
    11. Do you have long-distance bus services from St. Petersburg and Moscow in Belarus?
    12. Where is the station Druzhnaya in Minsk?
    13. Where is the station Odoevskogo in Minsk?
    14. From what bus station in Minsk can I go to the resort village Naroch?
    15. Is it possible to order a transfer to the recreation center on your portal?
    16. When is it better to book a transfer?
    17. Where is it possible to exchange money in Minsk?
  8. Check-in and stay in the recreation centers
    1. What documents are required for check in the recreation center?
    2. At what time can I arrive at the recreation center and at what time must I leave a room?
    3. Is it possible to check-in late in the evening on the day of arrival?
    4. Is there any additional payment on arrival to the recreation center?
    5. What does the block room means?
    6. What are the apartment rooms?
    7. Are the photos of rooms on the portal correspond to the facts?
    8. Is it possible to share a room with somebody?
  9. Rest in Belarus with a child
    1. Where to look in what recreation centers meals are provided?
    2. Is there any special children's menu?
    3. Is it possible for a child to stay unaccompanied in a recreation center?
    4. Are there any age restrictions for admission of children in a recreation center?
    5. Which recreation centers have children's room?
    6. Is notary permission from the second parent required for entering a child in Belarus?
  10. Leisure and infrastructure use
    1. What additional services are offered in recreation centers?
    2. Is it possible to book an excursion?
    3. Is there a possibility of fishing, what types of fishing are available?
  11. Currency
    1. What currency is most advantageous for the exchange? Are there exchange points on the territory of recreation centers?
    2. Is it more profitable to buy Belarusian rubles in Russia or in Belarus?
    3. What is the rate of the Belarusian ruble to the Russian ruble today?
    4. What currency can be obtained in ATMs of Belarus?
    5. Is currency exchange available for minors?
  12. General
    1. Is it possible to check in a recreation center with pets?
    2. Should I open roaming to call Russia?
    3. Can I buy Belarusian sim card using Russian passport?
    4. Do recreation centers have Internet services?

    1. How long does your company exist, what does and what does it represent, is it possible to trust you?

    The enterprise PRPUE "Automated tourism technologies" was created in 2007, is specialized in the organization and development of domestic tourism in the Republic of Belarus. To date, we have established and operate following Internet portals:

    On the website sanatorii.by all health resorts of Belarus, with a detailed description are presented : medical profile, the main methods of treatment, the list of medical and diagnostic laboratories, infrastructure.
    Internet portal ekskursii.by is dedicated to attractions and offers a variety of topics and duration of excursion routes throughout Belarus for individual travelers and corporate groups.
    Internet portal beltur.by is devoted to rest in Belarus; here you can find recreation centers, tourist complexes, hotels, hunter's houses and campings.
    On the website beltransfer.by we offer our transportation services from railway/bus stations and airports to the resorts, recreation centers, hotels, etc.
    The Internet portal belarus-online.by contains all online services and internet services for work, leisure, shopping, entertainment, sports. These are online stores, online courses, games, services for dating and communication, watching movies, online theaters and much more. In addition to the catalog, the portal contains its own reviews of popular online services, as well as a calendar of events which you can participate without leaving your home.
    We have special channel on youtube, where we publish own high-resolution videos full HD 1080p (1920x1080) - small plots of procedures in spas, sketches of nature and recreation areas (more than 2.400 videos).
    All portals have handy booking system, so you can book vouchers or order a transfer to any selected object.

    Our company is noted with diplomas. Reviews about our work you can see on the Forum pages.

    General information about the company and its employees is represented on the corporate Internet portal att.by.

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    2. What are the benefits of ordering on your site?

    Our advantages:

    • Current information allows you to get an idea of recreation centers in Belarus and helps to choose the best spa and recreation center for your holiday and treatment.
    • Information about available vouchers. It is updated regulary on recreation centers' pages in the section Availability.. Selection of the cottage on certain dates via booking calendar.
    • Updated photos and video. The portal contains photos and videos of all outstanding recreation centers;
    • Booking System. Using it, you can place an order and buy a voucher directly on your computer;
    • Prices. Vouchers are sold at prices approved by recreation centers (more in Rules of booking).
    • Reviews. You can read reviews about recreation centers, ask questions portal administrators, share impressions about the rest at Forum.

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    3. Do you have company's own website, where people can find detailed information about your activities and employees?

    Our company has an official website att.by, where you can find all the information about the activities of our company and our employees.

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    4. How I can contact by phone with the specialists of the booking department?

    When you call to Belarus from abroad you should dial: country code (+375), city code (17 for Minsk) and the seven-digit phone number 394-49-09. When calling from mobile phone numbers following the procedure set: +375 17 394-49-09; when calling from Russia from a fixed phone: 8 10 375 17 394-49-09.

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    5. How to work with the portal beltur.by, what information and where to look?

    On the website beltur.by information about recreation centers in Belarus is collected and systematized. To learn more about working with the portal you can see More about the portal

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    6. How often information updated on the portal?

    Information about Availability in recreation centers of Belarus is updated daily throughout the working day. The information about prices of vauchers is updated, usually quarterly, immediately after receipton of approved price list.
    Photos (more than 17.000 photos), video (more than 2.400 video) and description of the recreation centers are updated regularly according to the results of planned trips of ATT employees.

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    7. How to select a recreation center on your portal?

    You can see the descriptions, photos and video of recreation centers of Belarus. For comparison, use:

    • Find races by dates - you can choose the recreation center according to basic parameters (location, National parks (location of the recreation center within the boundaries of the protected area), meals, additional parameters (number of beds, distance to the pond, the availability of medical procedures, reception with animals), infrastructure);
    • Selection by photos module - You can compare all the recreation centers by photos;
    • Forum - You can see guest reviews (consider subjective opinion).

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    8. Do I need any medical documents and certificates for check-in?

    For check-in into the recreation center or guest house medical documents are not required, but if you want to have treatment in recreation centers that have a medical offices you need a medical card.

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    9. Is it possible to choose the recreation center by the presence of the pool?

    You can choose suitable recreation center with a pool using a search module, choosing in the section "Infrastructure" pool, or contact the Selection by photos module to compare the pictures of all the pools.

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    10. What recreation center advise you for rest with a child?

    As a rule recreation centers do not have any age restricrions for children.
    In the section Infrastructure you can select recreation centers with a playground or children's room.
    More information about age from which children are accepted in recreation centers and information about discounts for them you can see in the section Children reception.

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    11. How to find recreation center with meals?

    To choose the recreation center with meals you can use the Search module and in the section "Food" choose your preferences.

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    12. Are there any health activities in recreation centers? How to find such centers?

    The recreation centers with health activities have corresponding icon in the home page - . As a rule, the procedures are paid after arrival in recreation center. For medical treatment you should have a medical card.

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    13. Is it possible to stay in the recreation centers with pets?

    To find recreation centers where you can stay with pets you ca use Search module. As a rule, you can stay with pets in hunter's houses and guest houses. Other recreation centers can make an exeption for you individually. Such issues you can addresse on your application page.

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    14. How to book a voucher on your portal?

    Detailed procedure of vouchers booking and execution is described in the section Booking rules.

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    15. Is the booking of vouchers to the recreation centers on the Internet really reliable?

    Our company operates safely and efficiently, every day we receive a lot of requests from different countries. You can see our registration documents on portal, reviews about our work you can see on the pages of forum.

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    16. For how many days is it necessary to send a request to purchase a voucher?

    You can send a request any time, no later than 3 days before arrival at the recreation center. The earlier you send a request, the more likely to buy a voucher on your desired date and the desired recreation center.

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    17. Is it possible to book a voucher for a specific date and for any number of days?

    During the offseason, majority of recreation centers practice daily arrivals for any number of days, but your ordered date may be changed within a few days. During the summer and Christmas holidays recreation centers operate on a fixed schedule of arrivals.

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    18. How can I change the information (recreation center, arrival date, room category) in the previously sent request?

    You can send a message with all changes at any time after you confirmed it.
    Booking department makes alterations to your request according to your message.

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    19. Can I book a voucher directly at the recreation center, after calling there?

    When you book a voucher by phone you receive only oral confirmation, but not any documents that assure your check-in. On the pages of forum of our portal you can find unfortunate cases of booking by phone.

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    20. Is it possible to book vouchers simultaneously in several recreation centers?

    You can put some recreation centers in one request. Specialist of booking department will offer you dates and accommodation options for all recreation centers you have choosen.

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    21. Does reservation on portal give a guarantee for the purchase of vouchers?

    After booking confirmation you receive a message that you have active booking, your application status changes to "Booked", on the page of your application appears the date of invoice and contract execution. If we have confirmed your booking and your request has these changes, then you are guaranteed to have booked tour. More about payment of vouchers on the territory of Belarus and Russian Federation see in the section Payment of vouchers.

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    22. Where I can find payment details of the booked trip?

    For payment of vouchers you will receive an invoice and a contract via the Internet (fax), you can pay it at any bank in the community. Together with the invoice and a cotract you will receive an "Additional information for customers", with which you can fill in the payment order.

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    23. How and when I can get the voucher on my hands?

    After signing the contract and payment you will receive a voucher via the Internet (fax), you should take it together with the passport for check-in. Also, if you want, you can get the documents in our office in Minsk. You can get detailed directions to the office here. Registration and issuance of all documents are produced in accordance with the current legislation of the Republic of Belarus.

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    24. Is it possible to buy railway tickets after booking of vouchers?

    If you received confirmation of booking department, your application status changed to "Booked", the date of invoice and contract execution appeared on the page of application, You can buy railway tickets.

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    25. What does the prise of a voucher include?

    As a rule, voucher prise includes accomodation and meals. In guest houses, hunter's houses only accomodation is included. More information you can find in the section "In the price included:" at every recreation center page.

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    26. What does the prise of a child voucher include?

    As a rule, child voucher includes accomodation and meals. Some recreation centers have discounts for children.

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    27. Does the prise of the voucher include the cost of use of the sauna, pool, etc.?

    Every recreation center has its own list of services provided by the infrastructure facilities, included in the cost of voucher. On our website in the description of each recreation center in the section Infrastructure you can see free/charge using with specified color (green - free, red - charge, purple - paid/free).

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    28. Is the price indicated on the portal for the whole room or a place in the room?

    There is a price for the whole room, guest house, cottage on the portal. For the convenience of our users for each room category we have the price of bed, you can see it in the section "Sales".

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    29. What is the average cost of vouchers in the recreation centers, rest houses and tourist complexes?

    The cost of vouchers in every recreation center in Belarus you can see in the section cost of tours, here you can find price per bed.

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    30. In what currency are the prices on your site, can I see the cost of vouchers in Russian rubles or Euros?

    For the convenience of our users we have currency converter and you can see the price in currency you want.

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    31. Is there a difference in price for foreigners?

    It depends on the pricing policy of choosen recreation center. Information about the price ratios for foreigners you can see on the page of recreation center in the section "Prices for tours".

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    32. Do you sell on this portal last minute tours at a discount or at a full price?

    We sell vouchers at a price approved by the administration of recreation center, so we have discounts only if recreation center has it.

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    33. Do you have any student discounts?

    There are no discounts for students in Belarusian guest houses and recreation centers.

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    34.How often the price of vouchers changed?

    Usually the price of vouchers to recreation centers is approved quarterly or seasonaly, but there are centers in which prices are indexed on a monthly basis.

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    35. What is the resort fee and when it is charged?

    Resort fee is a local tax, which a district executive committees receive. Private individuals that stay in the recreation centers of Belarus should pay it.

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    36. What is the amount of a resort fee?

    The amount of a resort fee is determined by the Instructions on the resort fee, approved by the decision of local councils of deputies, mostly the amount of a resort fee is 4-5% of the cost. In most recreation centers presented on this website, the cost of resort fee is already included in the cost of tour, otherwise the information is displayed on the page of each recreation center in the section Note to the prices of tours.
    According to the Decree of President for tourist centers and recreation areas located within the National Park "Narochansky" a resort fee (compensation payment) is 1/24 base value for the citizens of the Republic of Belarus, for foreign citizens - 1 US dollar at the official rate of the National Bank RB on the day of payment for each day of your stay. A compensation payment made upon arrival at the recreation center. For more information on compensation payments you can find in the article Resort fee - National Park "Narochansky".

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    37. Is there any discount on the resort fee for different categories of citizens?

    It depends on decision of local councils of deputies, in some resort areas, there are discounts or exemption from payment of resort fee for old-age pensioners, veterans of the Great Patriotic War, minor children, and persons enrolled in educational, vocational, secondary and higher education institutions in full-time education. Compensation payments are not charged from the citizens who reside or have a property on the territory of the National Park "Narochansky".

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    38. What is the amount of the registration fee and when it must be paid?

    Payment of the registration fee is canceled. According to the law of the Republic of Belarus from 10.01.1992 ¹1394 with changes and additions from 21.07.2008 "On State Duty", from the payment of state duty exempt foreign citizens and stateless persons who arrived in the Republic of Belarus for tourism.

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    39. How booked vouchers are paid?

    Payment for the vouchers is made by cashless transfers. It is possible to pay by card using bePaid System, and citizens of Belarus can use Settlement Systems. At the appointed time:

    • the invoice in the desired currency and the contract will be issued (the documents will be uploaded onto the page of your application),
    • a notice about release of documents will be sent by email,
    • documents must be downloaded and printed,
    • the invoice should be paied within three working days in any bank of your place of residence or by card.

    You can pay for vouchers in the office of the enterprise in Minsk in Belarusian rubles or with bank card without a fee (details of the schedule and address of the office see in the section Contact).
    More details about rules of reservation you can find in the reference module booking rules.

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    40. How much paperwork to pay for the booked trip takes?

    As a rule invoice and contract are made at 1-2 months before the arrival, if recreation center approved price list of vouchers before the deadline of payment, documents will be executed sooner.

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    41. What percentage of the value of the voucher must be paid when booking?

    Our company works on the basis of full payment in advance for the booked voucher. After agreeing on the terms of check-in into the recreation center and receiving the information necessary for booking, contract and invoice are loaded on the page of your application. Vouchers must be paied completely within a specified time (within 3 banking days) according to the invoice.

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    42. How to pay for a voucher from another country?

    After booking you will receive an invoice in Russian rubles, US dollars or euros, you can make a payment at any bank of place of residence. Payment can be made from your bank account or deposit opened in a bank or implement transfer without opening an account. For more information about payment of vouchers, see the reference module payment of vouchers.

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    43. What percentage of the amount of the payment shall be charged for the transfer of money from Russia to Belarus?

    You can pay your bill in any bank located in the territory of the Russian Federation. Percentage of commission depends on the bank where you pay for the voucher, as a rule, it is no more than 1-2%. If you pay for trips in Russian rubles, we can recommend you to make payments through the branches of OJSC "Sberbank of Russia", which is a correspondent bank of our bank (The main banks of the Russian Federation).

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    44. What must be noted in the type of payment when paying via internet bank?

    Type of payment is noted in the invoice we send: payment for vouchers and payment for our services.

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    45. Is it possible to return the money of a voucher for a significant reason?

    Refund depends on the time and cause of your refuse. If you inform us in advance, in most cases we will be able to sell your vaucher and refund you the whole cost of it without expenses of the enterprise to provide booking services. If a vacationer can't arrive in the recreation center for medical reasons (illness, etc.) or in case of death of close relatives, regardless of the time of refuse, you will receive refund in full except expenses of the enterprise to provide booking services, see details in section Rules of booking vouchers - Refund.

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    46. How to execute documents for the refund?

    To get a refund you need to write an application to director of our company (see Employees), whrite a reason of refuse, show medical or other documents confirming the inability of trip and send us the aplication by e-mail or by fax.

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    47. What documents are required for entry on the territory of the Republic of Belarus for foreign citizens? Do citizens of the Russian Federation need visa?

    Entry to the Republic of Belarus and the departure from the Republic for foreigners is allowed with valid passports or equivalent documents with visas, unless otherwise specified in the relevant agreements of the Republic of Belarus with foreign states.
    Visas are not required for Russian citizens entering to the territory of the Republic of Belarus, they should have an identity document (domestic or foreign Russian passport), for children - birth certificate with a note on the nationality of the Russian Federation or the corresponding liner. More information can be found in the section Information about Belarus - Visa.

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    48. Do foreign citizens need medical insurance to travel to Belarus? Citizens of which countries doesn't need medical insurance?

    Republic of Belarus has introduced compulsory health insurance for foreign citizens and stateless persons temporarily residing in the Republic of Belarus, in the case of the provision of emergency medical assistance in the state medical institutions in case of sudden illness or accident.
    Compulsory insurance is not required for citizens of countries with which Belarus has international agreements for the provision of free emergency medical care. Among such countries are Russia, Armenia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Ukraine.
    According to the international travel practice, it is recommended that citizens of the countries mentioned above sign a voluntary health insurance agreement. The polis of the insurance company offers a wider range of services than is prescribed in the agreement between our countries. In addition to paying for medical expenses, polis covers medical transportation of the insured to the place of emergency aid or medical evacuation after medical assistance for further treatment in the nearest medical institution on the territory of the country of residence.

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    49. Where can I get medical insurance? How much does it cost?

    You can make a medical insurance policy at any checkpoint on the borders of Belarus, as well as at airports and railway stations, where the points of Belarusian insurance companies work. The cost of insurance depends on the number of days of stay and some conditions.

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    50. What documents are required for children coming in Belarus?

    From the rules of crossing the state border of Russia:
    In states - CIS members (including Belarus) children under the age of 14 can travel with birth certificates, and over 14 years with a Russian passport.
    In pursuit of a minor citizen of Russia across the state Russian border together with one of their parents, the consent of the other parent is not required.
    If underage Russian citizen cross the state border of the Russian Federation without parents, he must have a birth certificate and notarized consent of said persons to leave the Russian Federation.

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    51. Do you draw up a written request for a visa from the Belarusian side?

    For foreigners who require a visa the documents for its registration (request) are sent to the Embassy by our organization free of charge on request. Payment is made directly in consular offices of the Republic of Belarus.
    Detail information about visa for foreign citizens You can see on the internet-portal Belarus-online.by in the section Visa to Belarus.

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    52. What is the order of the border passing between Russia-Belarus, Lithuania-Belarus, Latvia-Belarus, Poland-Belarus, Ukraine-Belarus?

    Visa is not required for citizens of Russia, it is enough to have a civil Russian passport. When crossing the border by car you need following documents: Car insurance, log book and identity card. The list of customs clearance points and checkpoints across the border of the Republic of Belarus from Lithuania, Latvia, Poland and Ukraine can be found on the page of any recreation center.

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    53. What is the order of the border passing between Russia-Belarus for private vehicles? What documents are required?

    When crossing the border by car the citizens of Russia need following documents: civil Russian passport, driver's licence, log book, ñar insurance. You can make an insurance on the car in advance on a residence in insurance companies or at the border (points of sales of insurance services are available 24 hours a day). For insurance purposes you need a passport and documents for the car.

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    54. Is stamp for entry put on the border of Russia-Belarus?

    Stamp of entry and exit from Belarus in the passport is not put.

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    55. Are there any toll roads in Belarus?

    Payment is provided for passing the highways of the Republic of Belarus on automobile vehicles of foreign states. The amount of payment depends on the category of the vehicle and the distance traveled.
    Vehicles registered an the territory of the states of the Eurasian Economic Union (EAEC - Russia, Belarus, Armenia, Kazakhstan, Kyrgyzstan), with total weight of no more than 3.5 tons are exempted from the payment for the use of toll roads. Also mopeds and motorcycles are exempted from the payment for toll roads in Belarus. Details about toll roads in Belarus and payment system BelToll

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    56. Is it possible to pick a child up in the car? Is it not prohibited by Belarusian driving regulations?

    § 178. Transporting children in a car equipped with seat belts, should be carried out using:

    • child restraints corresponding to weight and height of the child - under the age of five years;
    • child restraints corresponding to height and weight of the child, other means (boosters, special pillows for seating, booster seats), allowing the child to safely fasten using seat belts provided by structure of the vehicle - between the ages of five to twelve years.

    It is allowed to transport children up to twelve years without the use of referred in the first part of this paragraph devices in the case, if a child's growth exceeds 150 cm, as well as in a car-taxi.
    It is forbidden to transport children on the front seat of the car with the use of child restraintscorresponding to height and weight of the child, which rolled back to the windshield of the vehicle, if the front seat has an airbag, except cases when the mechanism of frontal airbag is disabled.

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    57. Do you have long-distance bus services from St. Petersburg and Moscow in Belarus?

    Buses from St. Petersburg and Moscow to Minsk go daily, route from St. Petersburg takes about 16 hours, from Moscow - about 10 hours. See the schedule of international buses here.

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    58. Where is the station Druzhnaya in Minsk?

    Druzhnaya station is situated on flip side of the central railway station «Minsk-Passazhirsky».

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    59. Where is the station Odoevskogo in Minsk??

    To get to Odoevkogo station without changing you should take trolleybus ¹4. It takes 30-50 minute. To find the stop of trolleybus ¹4 you should underpass the building of railway station towards underground. Then escape on Bobruiskaya street, and pass 15 m.

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    60. From what bus station in Minsk I can go to the resort village Naroch?

    Taxis and buses to the resort village Naroch leave from bus station «Tsentralny» of Minsk.
    Bus station «Tsentralny» is situated near the railway station «Minsk-Passazhirsky».

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    61. Is it possible to order a transfer to the recreation center on your portal?

    You can order a transfer on our portal www.beltransfer.by. We have a free service of the transfer booking, which will help you to save your effort and time. You are guaranteed to be met at railway/bus station or in airport, you will get help with luggage, drivers will show you currency exchange and liaison office of the Belarusian mobile operators and will deliver you to the recreation crnter. Payment for the transfer is made in cash upon arrival at the recreation center in accordance with the data of the taximeter.

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    62. When is it better to book a transfer?

    You can book a transfer for any number of days, but no later than 2 days prior arrival.

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    63. Where is it possible to exchange money in Minsk?

    You can exchange money in any currency exchange, at the train/bus station they work around-the-clock.

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    64. What documents are required for check in the recreation center?

    Upon arrival to the recreation center, you must have the following documents (Belarusian citizens and non-residents of the Republic): passport, voucher. For children under 16 years: birth certificate (passport). This information can be found in the section Travel advisory.

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    65. At what time can I arrive at the recreation center and at what time must I leave a room?

    Every recreation center has its own check-out-time, as a rule check-in is after 12:00 of the first day specified in the voucher, check-out is until 12:00 of the last day specified in the voucher. In many recreation centers accommodation is calculated per days. More information about check-out-time in every recreation center see in the center's description.

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    66. Is it possible to check-in late in the evening on the day of arrival?

    On the day of arrival you can check in any time after checkout time. If you arrive in the evening, you will lose your stay time at the recreation center and, if included, meal.

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    67. Is there any additional payment on arrival to the recreation center?

    On arrival at some recreation centers additionally charged a resort fee (4-5% of the tour price) or special fee "Narochansky" for recreation centers located on the tertitory of national park. More information about it you can see in a footnote to the cost of tours.

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    68. What does the block room means?

    It means that facilities (shower, WC) will be located not in the room, but designed for 2-3 rooms. The number of rooms in the block and for how many people they are designed is indicated usually in parentheses as (1+2) what means that the block has one single and one double room.

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    69. What are the apartment rooms?

    Apartment room is a flat with a hallway, bathroom, kitchen. They are convenient for guests planning a long vacation, as well as for families with children. These rooms have various categories: two, three, standart, high comfort, duplex. Also there are some rooms with facilities (shower, WC), kitchen, guest room located not in the room and designed for several rooms.

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    70. Are the photos of rooms on the portal correspond to the facts?

    Photos on our website correspond to reality and reflect the real state of the rooms of recreation centers. As a rule, the photos are updated once a year as a result of planned trips of employees in recreation centers. Equipment and furniture arrangement are specified for standard rooms and may vary.

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    71. Is it possible to share a room with somebody?

    Sharing a room in the recreation centers is generally not practiced. Payment will be charged in most cases for the entire room. If you want to live alone in a double room, you have to pay for two places, if the price list does not provide value for stays of one person. Hunter's houses and guest houses are usually implemented fully. The portal for the convenience of the user contains the value of room (house).

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    72. Where to look in what recreation centers meals are provided?

    Some recreation centers provide complex meals in the dining room (see infrastructure). You can find recreation center with meals in Search module, choosing necessary tipe of it: breakfast, 3 meals a day or 4 meals a day.
    Big tourist and hotel complexes have a restaurant or cafe, where guests can eat for additional cost and a la carte. As a rule, hunter's houses and guest houses have a kitchen where you can cook.

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    73. Is there any special children's menu?

    Usualy recreation centers do not have special children's menu. In the recreation centers, where the meals are organized a la carte, you can choose dishes which your child eat. In guest houses you can agree upon the menu in advance.

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    74. Is it possible for a child to stay unaccompanied in a recreation center?

    Our company sells vouchers to recreation centers for children with their parents, on the date we do not sell vouchers for unaccompanied children.

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    75. Are there any age restrictions for admission of children in a recreation center?

    As a rule, there are no any age restrictions for admission of children in a recreation center.

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    76. Which recreation centers have children's room?

    See the section Infrastructure, where you can find which recreation centers have children's rooms.

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    77. Is notary permission from the second parent required for entering a child in Belarus?

    If the child goes to Belarus with at least one of the parents, then a notarized permission of his departure is not required. In case of departure of minor citizen without parents, he must have a notarized permission to travel.

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    78. What additional services are offered in recreation centers?

    It depends on the infrastructure of the selected recreation center. Usually it includes baths/saunas visit, swimming pool, restaurant/cafe, gym, billiards, table tennis, hire of pavilions and equipment for cooking kebabs, sporting equipment, etc. More information see in the section Infrastructure.

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    79. Is it possible to book an excursion?

    You can book an excursion in recreation centers, but you should be aware that tours are usually organized if guided group is completed. You can book personal excursion on our portal ekskursii.by (Excursions in Belarus).

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    80. Is there a possibility of fishing, what types of fishing are available?

    As a rule in all recreation centers located on the waterfront, rod fishing is available. You can buy a permit to catch fish in national parks and other protected areas.
    Please note that every year from April 1st to May 30th there is a spring ban on fishing in all waters of the Republic of Belarus. The exception is recreational fishing, which takes place with one rod with a hook or a spinning lure equipped with single or double, or triple hanger no more ¹10 (International Classification ¹1) during daylight hours from the shore.

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    81. What currency is most advantageous for the exchange? Are there exchange points on the territory of recreation centers?

    Due to the fact that exchange rates are constantly changing, it is difficult to determine what course would be better on the date of your arrival in Belarus. Watch financial news. There are no exchange points in most recreation centers, so change currency on arrival in Belarus. Information about availability of currency exchange offices and ATMs see in the section Infrastructure.

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    82. Is it more profitable to buy Belarusian rubles in Russia or in Belarus?

    It is more profitable to exchange the Russian ruble in Belarus. In Russia, the rate is usually lower than in Belarus.

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    83. What is the rate of the Belarusian ruble to the Russian ruble today?

    The rate of the Belarusian ruble to the Russian daily changes. On the page of each recreation center vouchers cost recalculated on a daily basis in accordance with the prescribed rate.

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    84. What currency can be obtained in ATMs of Belarus?

    ATMs located on the territory of the Republic of Belarus issued Belarusian rubles, US dollars and euros.

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    85. Is currency exchange available for minors?

    Belarusian Banking legislation does not set age limits for individuals to conduct foreign exchange transactions.
    To exchange money it is necessary to provide a passport.

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    86. Is it possible to check in a recreation center with pets?

    The majority of recreation centers take vacationers with pets, for more details see here. When you check-in with animals you need to have veterinary passport for pet.

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    87. Should I open roaming to call Russia?

    If you have a Russian sim-card, then on the territory of Belarus for calls to Russia you need to open roaming service.

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    88. Can I buy Belarusian sim card using Russian passport?

    For non-residents of Belarus the mobile operators offer:

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    89. Do recreation centers have Internet services?

    On the territory of some recreation centers high-speed wireless access points Wi-Fi are installed, you can see the list of such recreation centers here. All recreation centers, guest houses are located in areas covering 3G/2G network of Belarusian mobile operators, in someone there is a 4G network, so everywhere you have the opportunity to take advantage of mobile Internet services using a mobile phone or a portable modem.

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